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Cancellation and Refund Policy

Cancellation and Refund Policy


  • The 30 days return and refund policy of any good purchased through RxMdLife depends on the following conditions:

  • The sold goods are in original sealed package when delivered.

  • Original Invoice shall be accompanied with the return good.

  • The good shall not be damaged in any way.

  • Full refund shall be made once approved by the supplier.

  • RxMdLife shall not be responsible for any damage made to the goods incurred by the purchasers.

Return for Defective Items:

  • Any goods received as defective and being found damaged during the shipment process or due to manufacturing defect/flaw will be REPLACED at the cost of RxMdLife.

  • For any refund on defective items, customers will only be charged for the actual shipping cost borne during the delivery. The rest full amount shall be refunded.

  • All return and refund process will take a minimum of 2 weeks time.

  • RxMdLife is a Chicago based Durable Medical Equipment (DME) and special Supplies for our Patients in order to live a high quality of life and function as independently as possible. As experts in the healthcare technology space we makes it easy for our patients to know how their insurance carrier covers Durable Medical Equipment.

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